Proactive Network Support
Proactive Network Support Keeps Things Running Smoothly
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Today’s business needs require a reliable network to deliver critical computer and internet connection services. Our "iprotect" Proactive Network Support service uncovers network issues before they can spiral into crippling network failures. |
Reactive VS Proactive
The traditional "Reactive" approach to network maintenance means that a problem is dealt with only after it occurs. This can result in costly downtime and lost productivity. Our "Proactive" alternative is designed to detect problems before they happen, thereby giving you advance notice to resolve the situation. Our skilled technicians can remotely diagnose and remedy most issues, saving you time and money in lost productivity.
Peace-of-Mind
Our "iprotect" Proactive Network Support service provides you with peace-of-mind knowing that your computer networks are being remotely monitored and managed by experienced IT professionals. We ensure your key business tools are always up and running at peak efficiency by closely monitoring your entire network infrastructure (including servers, routers, switches and firewalls) e-mail and internet connectivity.
Saving You Money
Utilizing our "iprotect" Proactive Network Support service can reduce your computer support expenses by minimizing onsite service calls and reducing the need to have your own computer personnel. The bottom line is that our Proactive Network Support will make your company more productive, give you more peace-of-mind and save you money.
Network Monitoring Dashboard
Displays key performance indicators like CPU load, network interface traffic, latency, packet loss and event logs, exposing troubled devices and areas of the network.
Remote Control
Provides fast and easy access to virtually any device in your office. This allows technical support personnel to fix problems remotely and quickly without having to drive to your location, thus eliminating a trip charge.
Traffic Analysis
What specific traffic is clogging your network? Is it the Exchange Server? Is someone streaming YouTube videos or music from iTunes? Our program provides this level of granularity to ensure your network is functioning properly.
Website Surfing Analysis
Do you know the websites your employees are surfing? How productive are they? We can report on these types of activities that will allow you to better manage your staff’s productivity.
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